Category Archives: Customer Reviews

This post concerns a customer service experience I have been dying to share for months. Over the last four years, I have purchased a number of items from Lands’ End including the charcoal grey “mock Irish” wool sweater I am … Continue reading →

When one goes into a store, or some other establishment (like a pharmacy, restaurant, auto parts store. etc.), one tends to encounter one of three types of employees, 1) those that are attentive without being overbearing (unobtrusive), 2) those who … Continue reading →

One of my all-time favorite movies is the 1947 Christmas classic “Miracle on 34th Street.” The movie takes its name from the Macy’s department store located at Herald Square on 151 West 34th Street, in Manhattan, New York City. Per … Continue reading →

So, as promised in my 1/13/18 blog post, about my issues with Metro PCS’ customer service, I am writing this post to let my readers know about the response I got to my e-mail complaint, on 1/14/18, to Metro PCS … Continue reading →

Lately, it seems we’re being bombarded with commercials from all the major wireless phone carriers, including my provider Metro PCS, which is actually, according to Wikipedia.com, a part of T-Mobile US. Inc. (one of the so-called Big Four carriers). Both … Continue reading →

For some time now, this blogger has wanted to do a customer service review of L.L. Bean. Of all the establishments I have dealt with, L.L. Bean comes closest to my ideal of superior customer service. I am calling this … Continue reading →

No other company has changed my life quite like Metro PCS and that, I think, is one of the highest compliments I can give. By offering me an affordable high quality cell phone and service, at an affordable price, Metro … Continue reading →

As with most restaurants and businesses I patronize, Panera has its pros and cons, but the pros obviously outweigh the cons as I keep coming back (I am a regular customer of Panera and, I believe, this is at least … Continue reading →

Okay, so I think that I found a chink in Lands’ End’s armour. Their level of customer service is very strong, but it is not, gasp, flawless, if for no other reason than it is not 100 percent consistent. I … Continue reading →

Just got off the phone with Lands’ End Customer Service. This was only my second time ordering from Lands’ End, but I am fast becoming a great enthusiast of their customer service quality. The following factors made this another great … Continue reading →